Support

Leave it to us, we’re your trusted partner

Reduce IT overheads by removing on premises servers. Let your trusted partners take care of updates, upgrades and hardware so you can get back to the business of supporting your customers.

Cloud download

AUTOMATIC UPGRADES

Software updates are automatically distributed to all users using the auto-update feature. TouchPoint client automatically detects when a new version is available, and the upgrade is accomplished with a single lick of the mouse.
Customisable

HIGHLY CUSTOMISABLE

Tenant self-administration tools empower you to manage and configure your own contact centre with out the costs and headaches of maintaining the infrastructure. Individual customisations and integrations to the TouchPoint client are also possible.
No Maintenance Costs

NO MAINTENANCE COSTS

Easily scale operations up or down for operational agility when needed. Utilise the intuitive browser-based interface to get agents and supervisors up to speed and productive fast.
Add users

ADD USERS ON THE FLY

Self-administration tools allow supervisors and mangers to add users on the fly, ensuring constant up-time.